Frequently Asked Questions


  • What is BiteScore?

    BiteScore is a website and browser extension that allows you to see health inspection scores on restaurants' webpages. You can search through our extensive collection of restaurants for detailed descriptions about their current and previous health inspections. The extension makes it even easier by directly placing a restaurant's health score right into your favorite food delivery site.

  • How do I use the extension?

    The BiteScore extension is available for Google Chrome, Mozilla Firefox, and Safari browsers. You can download the plugin by visiting our Downloads section. If you don't use these browsers, you also have the option of using our bookmarklet.

  • How do I use the bookmarklet?

    The BiteScore bookmarklet is available for all browsers. It is also conviently locationed in our Downloads section. Before you start using the bookmarklet, make sure your bookmark bar is visible in your browser. Go ahead and drag the bookmarklet to your bookmark bar. To see the BiteScore extension on a restaurant's page all you have to do is click the bookmark you saved.

  • What websites are integrated with the BiteScore extension?

    BiteScore is currently available on Delivery.com, MenuPages.com, OpenTable.com, Seamless.com, and Zagat.com. We are currently working to expand our mark on the web bringing BiteScore to more of your favorite restaurant websites.

  • What information about restaurants can I find on BiteScore?

    You can find the following information regarding restaurants on our website:

    • Current health inspection grades and scores including the date
    • Past inspection scores including their dates
    • Violation details for every score
    • Restaurant’s address and phone number
    • Chart regarding the change in scores over time
    • Top rated restaurants nearby (sorted by the best score)
    • Closest restaurants nearby
    • Ability to connect to your favorite restaurants through social media

    You can also directly link to a restaurant's info from our extension. To see more details about a restaurant all you have to do is click on the BiteScore button that appears on the restaurants website.

  • How does the scoring work?

    According to the NYC Health Department the scores pertain to the letter grades with the following breakdown. “Restaurants with a score between 0 and 13 points earn an A, those with 14 to 27 points receive a B and those with 28 or more a C.”

  • Why can't I find any restaurants around me?

    At the current moment, BiteScore caters only to the five boroughs of New York City which include Manhattan, Brooklyn, Bronx, Queens, and Staten Island. We do plan on expanding to other cities. Feel free to contact us and suggest your city to be next.

  • What are the “Top Restaurants” on the BiteScore website?

    This filters all the restaurants in our current database so that the restaurants with the lowest number of health infractions are displayed first. Therefore you should see the restaurants that received an A first, followed by those with a B grade, and finally those that have received a C.


If you still have any questions or suggestions, feel free to contact us.